Frequently Asked Questions

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    How do I know whether my old pan or casserole will work on induction?


    If you don't have the possibility to test the product on an induction hob you can also use a magnet to test whether it works on induction. If the magnet sticks firmly to the product's base, the pan or casserole will also work on induction.

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    Why I should not store food in coated pans or casseroles?


    Spicy and salty food can affect the coating and weaken its non-stick properties.

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    Can I put Hackman's pans or casseroles into the oven?


    Whether the dish is ovenproof or not varies between different series, depending on the material that the products are made of. You can check whether or not your dish is ovenproof from our website or from the products' packaging.

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    How long should a frying pan last in use?


    A frying pan's lifetime depends a lot on how the pan is used and taken care of. A pan that is meant for household use generally varies between 2-5 years.

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    Where can I return used casseroles and frying pans?


    Hackman organises a recycling campaign each February, when consumers can return old and used items into hundreds of stores around Finland. Otherwise the correct place for used pans is metal recycling bin. You can also return old items to the Finnish Iittala outlets thoughout the year.

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    Where Hackman's products are produced?


    Most of Hackman’s cookware are manufactured at the Sorsakoski cookware factory belonging to Fiskars Group, located in Leppävirta. Some products are produced also by contracted manufacturers in Europe and Asia.
    Read more here >>

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    What are the grey and white spots that have appeared in my stainless steel casserole?


    These spots can be caused by water that includes a lot of calcium. You can remove them by boiling water and vinegar (1dl of vinegar & 1l of water) in the casserole and rinsing and drying it carefully.

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    What are the little white spots or corrosions in my stainless steel casserole?


    If salt is added to cold water it can cause small white spots to the casserole, but they disappear in use. If you want to avoid them, add salt only after the water is boiling.

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    Why there are rainbow-like colors in my stainless steel casserole?


    The so-called rainbow phenomenon is entirely harmless and is caused by rapid changes in temperature, for example if a hot dish is emptied directly after use. The colors will disappear in use, but you can also heat up water and vinegar mixture in the dish (1dl of vinegar & 1l of water). You can also try to rub the casserole with a piece of lemon.

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    How can I best cleanse a burned casserole?


    Soak the product or boil a detergent solution in the pan (100 ml / 1l water). You can also use a stainless steel cleanser for stainless steel products.